Before sharing this case, the first thing to be clear is that if the lifting capacity of the crane exceeds 10 tons, it needs to be registered with the authority when entering Australia. However, when entering Australia, we will provide the required documents, such as production drawings, electrical drawings, etc.
The case to be shared today is a conveyor manufacturer from Canberra, Australia. Its main fields include designing and manufacturing conveyors for mines, ports and other large bulk material processing plants. When the customer communicated with us in the early stage, the parameters sent to us were very detailed, so the communication would be much easier. As this is the first cooperation, customers doubt whether we have the experience of exporting cranes to Australia. For this, our account manager said that on the one hand, the biggest problem of cranes exported to Australia is only the need to register cranes with a lifting capacity of more than 10 tons. On the other hand, we have cases of other Australian customers for customers to query and verify our strength. After several days of communication and contact, we finally gained the trust of our customers and were told that we had been added to the list of suppliers.
After that, in addition to some minor differences on the payment method, the customer put forward some additional questions about FAT test (factory acceptance test), and we also answered them one by one.
20 ton overhead crane sale to Australia
Fat (factory acceptance test) is short for factory acceptance test. Fat includes specified system function test, stability test and availability test. Fat shall be carried out at the time determined by both parties at the design liaison meeting.
We are a crane manufacturer located in China, providing crane customization services to global crane customers. If you want to customize a Overhead Crane, you can leave a message on the website or Email: sales010@cranesdq.com, tell us the following information, and our sales manager will contact you:
